Business Communication

Course curriculum

1. Lesson 1: Introduction to Business Communication
2. Lesson 2: Importance of Effective Communication
1. Lesson 1: Verbal Communication
2. Lesson 2: Nonverbal Communication
3. Lesson 3: Active Listening
1. Lesson 1: Writing Professional Emails
2. Lesson 2: Formatting Business Letters
3. Lesson 3: Writing Effective Reports
1. Lesson 1: Planning and Organizing a Presentation
2. Lesson 2: Creating Engaging Visuals
3. Lesson 3: Delivering a Convincing Presentation
1. Lesson 1: Understanding Cultural Differences
2. Lesson 2: Adapting Your Communication for Different Cultures
1. Lesson 1: Identifying Sources of Conflict
2. Lesson 2: Strategies for Resolving Conflict
1. Lesson 1: Building and Maintaining Team Communication
2. Lesson 2: Communicating with Different Team Members
1. Lesson 1: Professionalism and Etiquette in the Workplace
2. Lesson 2: Etiquette in Meetings and Networking Events
1. Lesson 1: Utilizing Technology for Effective Communication
2. Lesson 2: Managing Digital Communication
1. Lesson 1: Communicating in Times of Crisis
2. Lesson 2: Strategies for Effective Crisis Communication

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